Digital Transformation

Delivering Value

Growing in business is possible ONLY through delivering value to customers. To improve your products and services, it is high time to have the right data, infrastructure, tools, applications, and process frameworks in place. The “why” of your organization’s digital transformation might be around improving customer experience, reducing friction, increasing productivity, or elevating profitability.

Technology

One hand, there is heavy competition, on the other, the introduction of new technologies – the Internet of Things, to the blockchain, to data lakes, to artificial intelligence to cloud, the raw potential of emerging technologies is staggering. And while many of these are becoming easier to use, understanding how any particular technology contributes to transformational opportunity, adapting that technology to the specific needs of the business, and integrating it with existing systems is extremely complex.  

Complicating matters, most companies have enormous technical debt — embedded legacy technologies that are difficult to change. You can only resolve these issues with people who have technical depth and breadth, and the ability to work hand-in-hand with the business.

Data

It is quite natural that whilst business is scaling, the number of departments, people, applications, processes also will evolve, leading to data redundancy. To achieve similar goals, multiple teams were implementing different applications. While the competition is heavily demanding new transformations and speed to move forward, we have really too much of legacy burdens that are pulling us backwards.

The unfortunate reality is that, at many companies today, most data is not up to basic standards, and the rigours of transformation require much better data quality and analytics. Transformation almost certainly involves understanding new types of unstructured data, massive quantities of data external to your company, leveraging proprietary data, and integrating everything together, all while shedding enormous quantities of data that have never been used or will be used

Process

Transformation requires an end-to-end mindset, a rethinking of ways to meet customer needs, seamless connection of work activities, and the ability to manage across silos going forward. Process orientation is a natural fit with these needs. But many have found process management — horizontally, across silos, and focused on customers — difficult to reconcile with traditional hierarchical thinking. As a result, this powerful concept has languished. Without it, transformation is reduced to a series of incremental improvements — important and helpful, but not truly transformative.

How do we help?

By taking stock of your existing applications, technology foot-print, processes, understanding and analysing your current and future requirements, we will provide a detailed step-by-step prioritised plan that will transform your legacy systems to latest cutting edge technologies, without impacting your business as usual.

Please feel free to contact us.